Rajasthan Board RBSE Class 12 English Letter Writing Official Letters

(For making enquiries, registering complaints, asking for and giving information etc.)

Official Letters
ध्यान दें – Official Letters संक्षिप्त तथा विनम्र भाषा में लिखे जाते हैं। इन पत्रों के विषय में निम्नलिखित बातों पर ध्यान दें:
1. Official Letters में अनौपचारिक पत्र की ही भाँति ऊपर बाँयी ओर पत्र लिखने वाले का पता व उसके नीचे तारीख लिखते हैं।
2. इसके पश्चात् बायीं ओर ही प्राप्त करने वाले को पद तथा पता लिखा जाता है।
3. पत्र लिखने का उद्देश्य क्या है? इसलिए Subject भी इसी क्रम में आगे लिखते हैं।
4. इसके पश्चात् अभिवादन का शब्द Sir यो Madam लिखा जाता है।
5. फिर Official Letters की मुख्य बातें (Main body) लिखी जाती हैं।
6. अंत में, बायीं ओर ही प्रधानाचार्य, कक्षाध्यापक आदि को सम्बोधित प्रार्थना-पत्रों में Yours obediently से तथा अन्य अधिकारियों को सम्बोधित पत्रों में Yours faithfully से सम्बोधित किया जाता है।
7. इसके नीचे लिखने वाले के हस्ताक्षर किये जाते हैं व नाम लिखा जाता है। प्रारम्भिक अभिवादन और प्रार्थना-पत्र के प्रारंभिक वे अन्तिम भाग के प्रचलित तरीके निम्नांकित हैं –

Persons Salutation (प्रारम्भिक अभिवादन) Subscription (पत्र-समाप्ति)
(a) To Teachers: Sir or Madam Yours obediently
(b) To Officers: Sir or Madam Yours faithfully

Official Letters का आदर्श प्रारूप
RBSE Class12 English Letter Writing Official Letters IMG

(i) Making Enquiries

Question 1.
You are Prem Mohan residing at 12, Naya Bazar, Ajmer. Write a letter to the Postmaster inquiring about a money order which you sent but it has not been received by your brother.
Answer:
12 Naya Bazar
Ajmer
15 November 20–
The Postmaster
The City Post Office
Ajmer
Subject:
Missing money order
Sir
I sent a money order of 1000/- to my younger brother Radha Mohan Sharma, 127- Adarsh Nagar, Jaipur on 15 October 20–. A month has passed but the money order has not been yet received.
So, I request you to look into the matter and do the needful immediately.
Thanking you
Yours faithfully
Prem Mohan

[Word-meanings: destination = गन्तव्य। received = प्राप्त किया।]

(ii) Registering Complaints

Question 2.
Imagine that you are Raghunandan Pathak from Bikaner. Write a letter to the SubDivisional Officer, B.S.N.L., Bikaner, regarding frequent telephone-disorders in your locality.
Answer:
27, Kote Gate
Bikaner
18 March 20–
The Sub-Divisional Officer
B.S.N.L.
Bikaner
Subject:
Frequent telephone disorder
Sir
I would like to bring to your kind notice that the telephones in our locality are generally lying dead. This causes much inconvenience to the residents of this area. Broad-band users have to suffer a lot. Many times the complaints are attended to but the repair of faults is temporary.
I hope you would take steps to redress our grievances.
Thanking you
Yours faithfully
Raghunandan Pathak

[Word-meanings: locality= बस्ती, मुहल्ला। residents= निवासी। are lying dead= खराब पड़े रहते हैं। inconvenience= असुविधा। grievances= शिकायतों। disorder= खराबी। redress= सुधारना।]

Question 3.
Write a letter of complaint to the Additional District Magistrate (Civil Supplies) of your district about the scarcity of sugar and kerosene oil at the fair price shop.
Answer:
27 Krishna Nagar
Dausa
11 March 20–
The Additional District Magistrate (Civil Supplies)
Dausa
Subject:
Scarcity of sugar and kerosene oil at the fair price shop.
Sir
I would like to bring to your kind notice that the working of the dealer of the fair price shop of our locality is very unsatisfactory. Generally, it is said that the main articles like sugar and kerosene oil are out of stock. The residents of the locality have lodged complaints against the dealer but nothing has happened yet.
You are, therefore, requested to take effective steps to remove our difficulties.
With thanks
Yours faithfully
Lal Gautam

[Word-meanings: scarcity= कमी। fair price shop= उचित मूल्य की दूकान। unsatisfactory= असन्तोषजनक। generally= साधारणतया। kerosene oil= मिट्टी का तेल। out of stock= माल न होना। lodged = दर्ज कराई। effective steps = प्रभावशाली कदम। ]

Question 4.
Write a letter to the Collector of your district complaining about the irregular supply of electricity in your town. (S.S. Exam 2016)
Answer:
The District Collector
Banswara
20 January 20–
Subject:
Irregular Supply of Electricity
Sir
I want to bring to your kind notice towards the plight of the citizens of Banswara city in general and students in particular. From the last two months, there has been an irregular supply of electricity. The electrical engineer says that excessive load is the main cause of irregular supply of electricity. This irregular supply of electricity disrupts the studies of the students. The housewives complain that none of their kitchen appliances functions properly.
I humbly request you to find a solution to this pressing problem of Banswara city.
Thanking you
Yours faithfully
Satish Gupta

[Word-meanings: plight= दुर्दशा। disrupts= बाधा डालती है। ]

Question 5.
Imagine that you are Harish, living in the hostel of your school in Kota. Write an official letter to the Collector of your district complaining against the use of loudspeakers during examination days.
Answer:
Narayan Hostel
Kotdi Road
Kota
15 February 20–
The District Collector
Kota
Subject:
To ban the use of loudspeakers Sir I am a student of the senior secondary class. I want to bring to your kind notice that it is our exam time. The students cannot concentrate on their studies because some people in my locality use loudspeakers since morning till late at night. We can neither study nor sleep well due to the unbearable volume of sound.
I hope the district administration will impose a total ban on the use of loudspeakers till the end of our examination.
Please look into the matter and do the needful.
Thanks
Yours faithfully
Harish

[Word-meanings: concentrate = ध्यान केन्द्रित करना। loudspeaker= ध्वनि विस्तारिक थन्त्र। unbearable= असहनीय। administration= प्रशासन। impose a total ban= पूर्ण प्रतिबंध लगाना। ]

Question 6.
You are Deepti Shah / Deepak Shah of Station Road, Alwar. Write a letter to the Municipal Commissioner of Alwar complaining about the poor condition of roads in Alwar and asking for their improvement.
Answer:
12 Station Road
Alwar
7 November 20–
The Municipal Commissioner
Alwar
Subject:
The poor condition of roads
Dear Sir
It is a matter of regret that in today’s era of Air Bus and Air Taxi, our area is even devoid of well-built roads. The roads are full of pits. These pits are not visible. There is a great problem for school going children who cannot manage to ride their bicycles safely through such streets. The rainy season worsens the situation by causing water logging of these pits. The waterlogged places become a breeding hub of mosquitoes which invites malaria, dengue, etc. Despite the numerous efforts of the people living here, nothing fruitful has emerged.
I hope you will look into the matter at the earliest and do something constructive about it.
Yours faithfully
Deepti Shah

[Word-meanings: era = समय (युग)। waterlogged places = पानी भरे स्थान। debarred = वंचित। hub = केन्द्र। worsens = अधिक खराब करना। pits= गड्डे। breeding= प्रजनन। constructive= रचनात्मक। ]

Question 7.
Write a letter of complaint to the Station House Officer, Police Station, Bhilwara about the increasing incidents of chain snatching and eve-teasing and request him to take strict measures to curb the menace. You are Shruti of Swaroop Nagar, Bhilwara.
Answer:
120/B Swaroop Nagar
Bhilwara
15 October 20–
The Station House Officer
Police Station, Bhilwara
Subject:
Frequent chain snatching and eve-teasing
Dear Sir
Our region has been under a continuous grip of chain snatchers and eve teasers. Three incidents in the last two months took place where miscreants came on the bikes and snatched a chain of an old woman going by a rickshaw, another case was with a working lady entering her office and the third case was of a college girl. Every time the complaint was registered but the snatchers are still out of the bars.
On the other hand, the incidents of eve-teasing have suddenly increased as nowadays groups of teasers can be frequently spotted at the road corners, bus-stops, girls’ colleges. All this is very scary for the girls. This can only be curbed by strict action. I request you to pay attention to our problem and resolve it.
Yours faithfully
Shruti

[Word-meanings: snatchers = छीनने वाले। grip = पकड़। miscreants = गैर सामाजिक तत्व। vulgar = भद्दे। scary= डरावना। curb = नियंत्रण रखना। eve-teasing= छेड़छाड़ करना। out of the bars= पकड़ से दूर। block= रोकना, बंद करना। resolve = हवा निकालना। menace = खतम। ]

Question 8.
As Shailabh / Surbhi of Avas Vikas Colony, Churu writes a complaint letter to the CMO of Distt Churu about the dissatisfactory condition and working of the City Hospital.
Answer:
4, Avas Vikas Colony
Churu
20 October 20–
Chief Medical Officer District Hospital Churu
Subject:
The dissatisfactory situation of the City Hospital
Sir
The City Hospital has always been a blessing to the citizens of the city. It has played an excellent role in the health services for the welfare of the people. But for some time, doctors are not available on time. Patients return hopelessly, emergencies go unattended, the X-ray machine is lying dead. The rich can go to the private hospitals but what to say about the poor who cannot afford these facilities.
The situation seeks your personal attention and appropriate action.
Yours faithfully
Shailabh/Surbhi

[Word-meanings: blessing= आशीर्वाद, वरदान। excellent= बहुत अच्छा। welfare = भलाई। hopelessly= निराशापूर्वक। unattended= बिना देखभाल के। lying dead= खराब पड़ी। afford= खर्च वहन करना। seek= अनुरोध करना। ]

Question 9.
Your school building is in a very miserable condition. Heavy rains have caused severe damage to it. Write a letter to the Collector of your district to take necessary action to get it repaired as early as possible. (Sample Paper 2012)
Answer:
Govt Higher Secondary School
Sikar
30 August 20–
The Collector District – Sikar
Subject:
Complaining against the miserable condition of the school building
Sir
Respectfully, I want to bring to your kind attention that the condition of our school building is miserable. It is an old structure. It has already been in bad condition. The plaster of walls has come off. It drips when it rains. The floors of the rooms have ditches. The heavy rain of this season has caused much more severe damage to the building. It is humbly requested that you look into the matter and sanction a fund for the necessary repairing of the building as per the allowed grant.
Thanks
Yours faithfully
Anupam
(Monitor-12 A)

[word-meanings: miserable= दयनीय। drips= टपकना। ditches= गड्ढे। severe= अत्यधिक। sanction= स्वीकृत करना। fund= राशि। grant= अनुदान। ]

Question 10.
Write a letter to the principal of your school complaining about the bad behaviour of the librarian of your school. (S. S. Exam 2012)
Answer:
Shivalik Hostel
Govt Senior Secondary School
Sikar
August 19, 20–
The Principal
Govt Senior Secondary School Sikar
Sir
I want to bring to your kind notice that the behaviour of our librarian, Mr Radha Raman is not good towards the students. Whenever we go to the library for any work, he behaves badly. Neither he listens to our problems nor he responds to our queries satisfactorily. If we ask him for anything, he starts shouting at us. He is very lazy in maintaining records. He does not keep books in order. I request you to look into the matter and do the needful.
Thanking you
Yours obediently
Vipin Goyal
(Monitor-XII B)

Question 11.
Suppose you are Kanta, studying in Govt Senior Secondary School, Kota. Write an official letter to the Principal of your school complaining about the poor condition of your classroom.
Answer:
Station Road
Kota
3 January 20–
The Principal
Govt Senior Secondary School
Kota
Subject:
Complaining about the poor condition of the classroom
Sir
I want to draw your kind attention to the poor condition of my classroom. The servant on duty does not clean it regularly. Most often, we have to sit on dusty chairs. Two windows of the classroom are broken. In the rainy season, the rainwater enters through the windows and disturbs our studies. In winters, we shiver due to cold air. The blackboard is very small and rough. More than half of the benches are broken.
I request you to look into the matter and do the needful.
Thanking you
Yours obediently
Kanta
(Monitor XII A)

[Word-meanings: poor condition = dusty = shiver = rough= खुरदरा।]

Question 12.
Imagine that you are Anmol Porwal, a student of class XII. Write a letter to the principal of your school bringing into his kind attention to the problem of dirty toilets.
Answer:
B.R. Road
Suratgarh
13 October 20–
The Principal
Govt Senior Secondary School
Suratgarh
Subject:
Unhygienic and unsanitary condition of the toilets
Sir
I wish to bring your kind attention to the unhygienic and unsanitary condition of the toilets of our school. They are dirty and stinking. It looks as if they have not been cleaned for many days. Due to foul smell, many boys pee in the open which is a shame. But the girls have to use these stinking toilets. The bad smell can be felt in the whole campus of the school. The worst sufferers are the classes that sit next to the toilets. It is requested that you look into the matter personally and do the needful immediately.
Thanking you
Yours obediently
Anmol Porwal
(Class XII D)

[Word-meanings: pee = to get rid of wastewater from your body, to urinate, प्रेशाब करना। ]

Question 13.
Write a letter to the Principal of your school informing him that due to the negligence of the contractor’s man, the bell and the seat cover of your bicycle were stolen on a particular day late and you should be paid compensation for the loss.
Answer:
139, Nand Nagar
Nagaur
26 July 20–
The Principal
Govt Senior Secondary School
Nagaur
Sir
I wish to draw your kind attention to the negligence of the contractor’s man, Gopi. I pay bicycle parking fee regularly. The concerned man is not careful. Due to his negligence, the bell and the seat cover of my bicycle were stolen on July 25. I belong to a poor family. So, I cannot bear the loss. I request you to kindly look into the matter and order the man to pay me compensation for the loss. I shall be thankful to you.
Yours obediently
Trilok Chand
(Class XII A)

[Word-meanings: negligence = लापरवाही। compensation = क्षतिपूर्ति। concerned = सम्बन्धित। ]

Question 14.
You are Mahesh residing at 12-Ashok Nagar Road, Old Railway Station, Udaipur. Write a letter to the Chairman, Municipal Corporation, complaining against the insanitary condition in your area. (Official letter)
Answer:
12 Ashok Nagar Road
Old Railway Station
Udaipur
20 February 20–
The Chairman Municipal Corporation
Udaipur
Subject:
Complaint against unsanitary conditions
Dear Sir
I would like to bring to your kind notice that our street is very dirty. The sweepers do not clean the street regularly. The drainage system is quite defective. Dirty water comes on the roads. There are heaps of garbage everywhere. There are many pits on the road which are full of dirty water. There are breeding places of mosquitoes. Many people are suffering from diseases due to this. Kindly, instruct the concerned officer to take necessary steps into the matter. We wait for your action.
Yours faithfully
Mahesh

[Word-meanings: insanitary = अस्वच्छ। drainage = नाली। defective = दोषपूर्ण। heaps = ढेर। pits = गड्ढे। breeding places = पैदा होने के स्थान। mosquitoes = मच्छर। instruct = निर्देश देना। concerned = सम्बन्धित।]

Question 15.
You are Madhav Arya, a student of St. Paul’s School, Jodhpur. The Rajasthan State Road Transport Corporation, which is running on your route at 8 am, has become irregular. It has put a large number of students and office goers in difficulty. Write a letter to Bus Depot Manager complaining about it and request him to send the bus regularly. (Official letter)
Answer:
St. Paul’s School
Jodhpur
12 February 20–
The Depot Manager
Rajasthan State Road Transport Corporation
Jodhpur
Subject:
Irregular service of the Rajasthan State Transport Bus
Sir
Many students of St. Paul’s Public School, Jodhpur are facing great inconvenience. The reason is poor bus service of the Rajasthan State Road Transport Corporation on Gulab Sagar road. Very few buses run on this route during morning hours. We generally take the 8.00 am a bus to go to school. But recently that bus too has been running very irregularly. Many students of our school, as well as some office-goers, are in difficulty due to this poor situation. You are requested to kindly arrange the timely run of the 8.00 a.m. bus. A few more buses should also be run on this route.
I hope for your positive action.
Yours faithfully
Madhav Arya
(Class XII A)

[Word-meanings: inconvenience= असुविधा। recently= हाल ही में। ]

Question 16.
Write a letter to the Municipal Commissioner of your city about choked drains and piles of garbage in your locality posing threat to public health.
Answer:
A-195
Radhey colony
Ajmer 05 April 20-
The Municipal Commissioner Ajmer
Subject: Complaint against the unsanitary condition.
Sir
I would like to bring to your kind notice that in our locality, drains have choked and piles of garbage can be seen in several places. For the last six months, drains have not been cleaned. The sweepers don’t clean the streets regularly. Whenever they come, they dump the garbage here and there in the locality itself. This unsanitary condition is posing a serious threat to public health. Kindly instruct the concerned people to take necessary action at the earliest.
We await your action
Thanking you
Yours faithfully,
Srinivas Kumar

Question 17.
Write a letter to the secretary, Ministry of Environment, Govt of India, New Delhi about the plight of caged birds and animals for human entertainment.
Answer:
The Secretary
Ministry of Environment
Govt. of India
New Delhi
10 June 20–
Mrinal Kumar
A-24, Anand Apartment
Ajmer
Subject: Regarding the protection of wildlife.
Sir
I want to draw your kind attention towards the plight of caged birds and animals for human entertainment. At the places like Zoos and circuses, animals/birds are caged for public entertainment. In circuses, animals/birds are not only caged but tortured also badly in the name of training. They are forced to perform unnatural and dangerous feats for viewers. They are not given proper food and other living facilities. The same way visitors in Zoos are generally seen teasing birds/animals. Many times they are in a very miserable condition. They too feel pain and cry of agony.
I most humbly request you to look into the matter and take necessary actions.
Thanking you
Yours faithfully
Mrinal

(iii) Asking for and Giving Information

Question 18.
Write a letter to the Municipal Corporation of your city asking about the cleaning of drainage in your area.
Answer:
18 Avas Vikas Colony
Jodhpur
December 16,20–
Municipal Corporation
Jodhpur
Subject:
About the cleaning of drainage
Respected Sir
I am a resident of Avas Vikas Colony, Jodhpur. I want to know how frequently the drainage of our area should be cleaned. The colony’s main drainage system was cleaned more than a month ago. As a result, the drain is choked at many places and dirty water has spread out on the streets. A postal order worth 10/-, No. 342342, Date 14 December, 20–for RTI is enclosed along with this letter.
Thanking You
Yours faithfully
Harish Sachdeva

Question 19.
Write a letter giving information that was asked by a citizen of your city about the cleaning of drainage in a particular area.
Answer:
Municipal Corporation
Jodhpur
December 23, 20–
Harish Sachdeva
18 Avas Vikas Colony
Jodhpur
Subject:
Reply to the letter regarding the cleaning of drainage systems.
Dear Sir
With reference to your letter asking for information about the cleaning of drainage, you are informed that the drainage in your area should be cleaned twice a week as per rule. First, early in the morning and second in the afternoon. I assure you that the drainage problem in your area will be resolved soon.
Yours faithfully
Kaushal
(Chairman)

Question 20.
Write a letter to the Secretary, Board of Secondary Education Rajasthan, Ajmer, asking for a duplicate copy of your mark-sheet. (Official letter)
Answer:
Pipali Chowk
Shyam Colony
Banswara
September 20, 20–
The Secretary
Board of Secondary Education Rajasthan
Ajmer
Subject:
A duplicate copy of mark-sheet for the Secondary Exam 20–
Sir
I passed my Secondary Examination in 2017. I was a regular student of Govt Senior Sec. School, Nasirabad (Ajmer). My roll number was 0640440. I got the first division in the examination. Unfortunately, I have lost the original mark-sheet of class X. So, I need a duplicate copy of the same. I am sending you D.D. of the required charges. Kindly, send the duplicate copy of my mark-sheet at the earliest to the address given above.
Thanking you
Yours faithfully
Mahesh Chand
Enclosure: D.D. 7 100 (No. 092842 Dt. 17 Sept 20–)

Question 21.
Write an application to the Secretary, Board of Secondary Education, Bhopal, Madhya Pradesh for making correction in the date of birth in your secondary certificate. State what documents you are sending with it. (SS Exam. 2014)
Answer:
27 Govind Nagar
Gwalior
15 Jan 20–
The Secretary Board of Secondary Education
Bhopal
Subject:
Correction in the date of birth in the secondary certificate
Sir
I passed my class X in 20–. My roll No. was 0729455. My actual date of birth is 15 January 2002. But, by mistake in my secondary certificate, it is written as 15 February 2009. I request you to correct the date of birth in my certificate at the earliest. As proof of my date of birth, I attach herewith my class VIII transfer certificate and attested copy of the page of scholar register bearing my name along with this application. Kindly, look into the matter.
Thanking you
Yours faithfully
Radheshyam Gupta
Enclosures:
1. Secondary certificate – attested copy
2. Transfer certificate – attested copy
3. The page of scholar register-attested copy

Question 22.
Write a letter to the Chairman, Board of Secondary Education, Rajasthan, Ajmer to prescribe ‘Yoga’ a compulsory subject in the curriculum.
Answer:
Govt Senior Secondary School
Sikar 20
Aug 20–
The Chairman
Board of Secondary Education, Rajasthan,
Subject: Request to include ‘Yoga’ as a compulsory subject in the curriculum.
Sir
Respectfully, I want to bring to your kind attention that almost every Indian has become aware of the importance of Yoga. All reputed organizations and countries are realizing their need. Students feel the need for the proper education of Yoga. It would help them in dealing with their own health and guiding others as well. Yoga has emerged as an international employment industry as expert Yoga instructors are needed everywhere. Therefore I request you to include Yoga as a compulsory subject in our curriculum so that we may acquire proper knowledge of it.
Hope you will look into the matter.
Thank you, sir.
Yours faithfully
XYZ